ShopCam

Media Management for Collision Repairers

Every repair, on the record.

ShopCam keeps your shop’s photos, videos, and documents organized by repair order, so your team can spend less time searching and more time moving repairs forward.

From intake photos and damage videos to scanned paperwork and final quality checks, keep the complete record of each repair together and easy to find.

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ShopCam web app: repair order 24192, a 2024 Ford Edge, with 22 photos in a grid, a category list with photo counts, and the Export, ID Sheet, Rename, Move and Delete actions
ShopCam phone app: repair order 24-0187, a 2021 Toyota RAV4, with its photo categories, a walk-around video, its checklists, and Open camera

Built for the way collision repairers work.

  • Flexible Workflows

    Build workflows for supplements, quality control, repair authorizations, and anything else your shop needs.

  • Web & Mobile Apps

    Work in your browser with nothing to install, or use the mobile app on iOS and Android.

  • Automatic AI Labels

    AI reads your photos and documents and automatically labels them to keep files organized and easy to find.

  • Easy Document Intake

    Send paperwork straight to ShopCam from a document scanner or by email.

Features

From the first photo to the final QC check.

Photos land on the right repair order, AI fills in the details, supplements reach your estimator fast, and checklists keep quality on track, so nothing gets lost between the bay and the office.

Photos & Video

Every photo filed to the right repair, right away.

Scan the RO barcode or type the number, pick a category, and shoot. ShopCam files each photo to the repair order on the spot, so there is nothing to rename, sort or copy off a phone later.

If the Wi-Fi drops, photos wait safely on the phone and send themselves as soon as it is back.

ShopCam phone app camera: repair order 24-0187 filing into Body repairs, a car panel in the viewfinder, zoom stops, photo and video modes, the shutter, the last photo with 2 waiting to send, and the Category button

Automatic AI Details

Let AI handle the busywork.

Snap the door-jamb label and ShopCam reads the VIN and fills in the year, make and model. Photos are labelled with the part they show, and the best shot becomes the repair order's cover photo.

Need something later? Search by RO number, VIN, or the words in your documents and photo labels.

Repair order 24192, a 2024 Ford Edge ST-Line, with 22 photos in a grid. Each photo is labelled with the part it shows, such as "Front door and fender", and one is marked as the cover

Supplement Requests

Found more damage? Get it to your estimator right away.

When a tech finds hidden damage mid-repair, they start a Supplement request on their phone: describe what they found, add photos, and list the parts and labour it needs. As soon as they submit it, your estimators get an alert and a card on the task board.

The estimator opens the card, approves or declines, records the parts and labour approved, and signs off. The whole request stays with the repair order, ready to save as a PDF report.

  • Parts with part numbers, marked replace, repair or remove and install
  • Labour hours by body, refinish, frame or mechanical
  • Photos filed straight to Damaged parts
  • A declined request always comes with a note explaining why
Phone screen of a Supplement request on a repair order showing three parts lines (front door outer panel with part number, door moulding clips, front fender liner) and an Add a part button

The tech requests it

Phone screen of a Supplement approval headed Approved by, with a Requested by banner, the approver statement, the name Erin Walsh filled in and a finger-drawn signature

The estimator signs off

Workflows & QC

The same QC check, done the right way, every time.

Build checklists for vehicle check-in, quality control, supplements and anything else your shop does. Your team works through them on the phone or in the browser, and every photo, answer and signature is saved with the repair order.

Start from one of six ready-made templates, or build your own from scratch.

  • Set one standard for every shop, with room for local changes
  • Save any finished checklist as a PDF report
  • Start a checklist by scanning a QR code posted in the shop
Workflow editor for "QC: body to refinish", with pass/fail checks, a photo step, a signature step, and a rule that a failed check needs a note and a photo

Task Board

When a check fails, someone owns the fix.

A failed QC check or a supplement request puts a card on your shop's task board, assigned to the right role with a due time. The card stays linked to the repair order, and your team moves it along from the web or the phone.

ShopCam task board for one shop: To do, In progress and Done columns, with cards for a failed QC check and for supplement requests, each with who it is assigned to and when it is due

Scheduled Checks

Routine shop checks that show up on time.

Schedule booth maintenance, equipment checks and other routine jobs daily, on chosen weekdays or monthly. When one is due, a card appears on the task board for the right role.

If a card is still open past its due time, ShopCam sends a reminder.

Alerts arrive in the app, by email or as a push notification on the phone.

Schedule settings for weekly booth maintenance: every Monday at 7:00 AM, assigned to technicians, due within 4 hours, with a monthly filter-change schedule listed below

Easy Exports

Files ready for the estimate.

Export photos sized for estimating uploads, and PDFs made smaller with their text intact. The full-size originals stay with the repair order whenever you need them.

Export dialog for repair order 24192 with "For estimating systems" selected over "Original files", and an Export 22 files button

For MSOs (multi-shop operators)

Every location, one standard.

Share categories, checklists and Knowledgebase sections across your shops, let each location make its own changes, and see every shop from one account.

ShopCam repair order list across three shops, with a cover photo, vehicle, photo count and size for each repair order

Your Records

Stored in Canada. Kept for seven years, or forever.

Your photos and data are stored in Canada. They are kept for seven years by default, and your administrator can choose anywhere from 1 to 15 years, or keep them forever.

You can export any repair order at original size whenever you need to.

Pricing

Every feature, on every plan.

Every plan includes everything ShopCam does, so you only choose how much room your shops need. Storage and users are shared across all your shops.

Starter

$129 per shop / month

  • 250 GB storage per shop
  • 5 users per shop, shared across the account
  • Unlimited phones
  • Extra storage $0.10 per GB a month
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Unlimited users

Standard

$199 per shop / month

  • 1 TB storage per shop
  • Unlimited users
  • Unlimited phones
  • Extra storage $0.10 per GB a month
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Unlimited

$349 per shop / month

  • Unlimited storage, fair use
  • Unlimited users
  • Unlimited phones
  • No overage charges
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Prices are per shop, per month, in Canadian dollars before tax. Billed monthly, cancel any time.

Starter includes up to 5 users per shop, while Standard and Unlimited include unlimited users.

For several shops, each location adds capacity to the account. 12 shops on Standard: $2,388 a month, with 12 TB of storage and unlimited users shared across the account.

Questions shops ask.

How does the free trial work?

Try every feature for 60 days. No credit card needed for the trial; pick a plan whenever you are ready.

Can we cancel and take our photos with us?

Yes. You can cancel any time and export any repair order at original size.

How does pricing work for several shops?

Every shop uses the same plan and price, with storage and users shared across the account. 12 shops on Standard: $2,388 a month.

Do phones count as users?

No. Users are people, and each person can link as many phones as needed. Starter includes 5 users per shop, shared across the account.

What if we go over our storage?

Nothing stops working, and no photo is refused. On Starter and Standard, extra storage is $0.10 per GB a month, rounded up to the whole GB. Unlimited has no overage charges.

Put your next repair on the record.

Try every feature for 60 days. No credit card needed for the trial; pick a plan whenever you are ready.

Start free trial